CareEvolve support and upgrades are included in your license fees; there is never an extra charge!
The CareEvolve support center is staffed live Monday through Friday from 9 AM – 5 PM Eastern Time, excluding holidays.
Customers may receive support in any of the following ways:
In your email, please include the following information:
If you prefer to obtain support by phone please call 888-322-5222. Dial 1 to speak with a CareEvolve support representative.
Emergency Support is available after hours and weekends
CareEvolve provides periodic customer newsletters that contain recent newsworthy events affecting laboratories and outreach programs, technical tips, and process improvement techniques to improve efficiency and grow your outreach business.